"I cannot more strongly recommend Rachel Frangos. She is experienced, efficient, and confident, and has a rare combination of no-nonsense openness, friendliness, and an easygoing humor that proved essential throughout the stressful process of purchasing a home.
Rachel helped my husband and I purchase an amazing home in Roger's Park with another couple, which made the process more complicated than it might have otherwise been. We saw a property online and submitted a generic request of interest, expecting to maybe get a form email response, but Rachel called us within 30 minutes and set up a showing. From that point on she was with us through every moment, listening to us carefully and quickly learning about the specific set of needs the four of us had for a living/working home, and continually finding properties that would serve our needs.
When we found the property that we ended up buying, she knew it was the perfect fit for us before we did. None of us had bought a home before, and Rachel was there for us at every moment of the process, always available via text, phone, or email, often outside of business hours, to field our many questions and concerns. Buying a home for the first time is overwhelming and confusing, and Rachel's knowledge, confidence, good humor, and excellent interpersonal skills with us and with other members of our team carried us through. She was always prompt with information and answers, very clear and conversational about complex negotiations, and was there supporting us all the way through to closing. We never had to prod for movement or information - Rachel was very on top of things and communicated smoothly with our broker and our attorney, as well as with the seller's team. She was able to help move things along very quickly when needed.
I found it remarkable how much everyone seemed to love working with Rachel - from our team to members of the seller's team - and how good she was at making sure everyone was communicating, and getting people to compromise. Even when negotiating with the seller got tense, Rachel was able to hold ground firmly on our behalf without losing the sense of warm respect, honesty, and openness that characterizes her professional interactions. We quickly came to trust her and rely on her, and we genuinely loved getting to see her every time we had an inspection or meeting. I don't know how we would have managed this process without Rachel's experience, professionalism, patience, and positive outlook, and I don't believe we would have been able to get this particular house without her."
by michelle catherine
"Rachel was incredible. We were two married couples purchasing a 3 flat home together. None of us had ever purchased before. She was involved through the entire process, always there to answer our questions. very personable, very professional. She helped us find other members of our team (mortgage broker, attorney, etc) and everyone she sent us to was instrumental in getting us our house. She under stood what we wanted and needed and was able to fight for the things that were important to us. I could not say enough great things about her. I would recommend her in a heart beat."
by Scott Davis
"As first time home-buyers, we had NO clue what we were doing until we found Rachel. We had some VERY unusual and strict parameters in what we were looking for (multilevel work/live space, in a particular neighborhood, within a pretty tight budget--basically, a unicorn of real estate!) but she was incredibly diligent and persistent in her search.
...And she found *the* perfect place for us, remarkably fast. From beginning to end, she helped us with every step, every question, every concern. She assembled an incredible team (our mortgage broker and attorney) who worked exhaustively on every part of the process, so we didn't have to stress about every little detail (and this sale was pretty complicated, but her team made it feel so easy for us on our end). The communication was SO efficient, and clear--I honestly don't know what we would have done without the effort of this team.
And also, most importantly, Rachel is delightful to work with. She's friendly, approachable, skillful in negotiations, patient, and intuitive. I could go on. It makes a huge difference to work with someone who is actually listening to your needs, and has your back. She's simply the best, she made our dream of homeownership come true!"
by Emily Tarleton
"Rachel is always incredible to work with. Her attention to detail and knowledge helped with a very stressful home buying process. As a first time home buyer, it was a huge relief to work with someone like Rachel. I would definitely work with her again!"
"My experience with Rachel was exemplary. She went above and beyond in response to our needs to downsize.
Always professional and knowledgeable and available to show us the next unit!
She found us the perfect condo and negotiated a fantastic price.
We are so happy in our new home and would definitely recommend Rachel to everyone in our sphere of influence to work with her for all their real estate needs!
Bill & Susan"